We hope nobody has any issues with their logo, but if they do, we are here to help. All illuminated "Lit Logos" come with a 12 month warranty on all electrical components. The warranty is dependent on a proper professional installation including but not limited to; a 12v power source, 5amp fuse, routing the wiring away from heat sources. Warranty does not extend to accidental damage including but not limited to; damage due to a crash, driving through flooded roads, natural disasters. Warranty is only extended to original owner. Warranty repairs are free of charge with the only cost being the cost of you shipping the logo to us to be warranty repaired/replaced.
Non-illuminated logos come with no warranty. However if you are having an issue, please contact us and we will do our very best to come up with a solution for you.
How to Start a Warranty Claim
Click HERE to access the warranty repair form to get the process started. Please read the instructions and be sure to include all information to expedite the process.
Once the claim has been opened, the customer has 30 days to return the logo or the warranty claim will be closed. Do not ship your logo to us without first filling out the above form and receiving instructions on how to return your logo. Failure to follow the warranty process may end up in missing/lost packages.