We hope nobody has any issues with their logo, but if they do, we are here to help. All illuminated "Lit Logos" come with a 12 month warranty on all electrical components. The warranty is dependent on a proper professional installation including but not limited to; a 12v power source, 10amp fuse, routing the wiring away from heat sources. Warranty does not extend to accidental damage including but not limited to; damage due to a crash, driving through flooded roads, natural disasters. Warranty is only extended to original owner. Warranty repairs are free of charge with the only cost being the cost of you shipping the logo to us to be warranty repaired/replaced.
Non-illuminated logos come with no warranty. However if you are having an issue, please contact us and we will do our very best to come up with a solution for you.
How to Start a Warranty Claim
Send us an email at Contact@Lit-Logos.com with the following information:
- Order Number
- Detailed information about the problem you are having
- Is the light turning on at all?
- Are you able to connect to the logo via the app?
- If you have done any troubleshooting steps already